Join our team today!

Maintenance Coordinator

Are you an excellent communicator, who has great attention to detail and can manage a varied workload?

If you answered yes to the above, we have an opportunity for you. We’re looking for a Maintenance Coordinator to join our team, working alongside our fantastic engineers, supporting our customers, and working together with all departments to provide excellent levels of customer service.

Essential tasks include:

  • Monitoring our maintenance mailbox and responding to customer queries
  • Managing all elements of the maintenance workflow, such as;
    – Scheduling maintenance visits in accordance with customer expectations
    – Responding to customer call outs
    – Ordering parts and organising remedial works
    – Creating remedial quotations with support from our Technical Supervisor (don’t worry if you’ve not done this before – we can support you!)
    – Collecting and monitoring of key information for our customers, such as; FGAS log and sending engineers worksheets
    – Daily invoicing of completed works
  • Monitoring customer contract renewals and creating maintenance proposals for prospective and existing customers

    You’ll be a key contact for all things maintenance-related, but will also support other departments where necessary, for example, accounts administration duties and other ad-hoc projects.

We’re looking for someone who:

– Is passionate about providing high levels of customer service
– Can manage a reactive and pre-planned workload
– Is confident with working with people and can build good working relationships
– Can work under own initiative and collaborates well within a team
– Is organised, able to manage time and prioritise tasks in accordance with KPIs
– Has experience with using job management software (this isn’t essential – we can provide training on this)

Ideally, we’re looking for a full-time candidate, who can work 8:30 – 17:00, as this is a customer facing role, however, we are open to discuss flexible working hours. Our office is in Fareham and there is an element of hybrid working.

Salary: £22,000 - £25,000 DOE + additional benefits and opportunities for remuneration

If you’d like to apply for this role, please send your CV to Keeleigh Kirby ([email protected]).

We look forward to receiving your application!

Closewood is an equal opportunities employer and celebrates diversity.

We’re committed to creating an inclusive environment for all employees and are open to discuss any reasonable adjustments that may be required.

LOCATION

Closewood Air Conditioning Ltd.
Suite 24 Katana House
Fort Fareham Industrial Estate
Newgate Lane, Fareham
PO14 1AH

OPENING HOURS

8:30am — 5pm
Monday to Friday

FOLLOW US

STAY UP TO DATE