Testimonials

KMA

Having worked with Closewood for the past 5 years, it is a pleasure to be associated with such a professionally run business.

Ray Khan

Arqiva

“The service your company provides is top quality – from initial request for information and proposal to the completion of project. Your on-site Engineers are competent and professional always prepared to go the extra mile for the client”


Project manager, Technology & infrastructure

WSCC

“West Sussex County Council has a portfolio of a wide Variety of properties, from schools, residential dwellings, secure youth offender’s residencies, care homes, Town halls and prestigious buildings. Closewood Air Conditioning has been involved in maintaining these properties for the past 4 years supplying pre-planned and reactive maintenance for air conditioning, ventilation and mechanical services. Prior to engaging the services of Closewood the county found itself with an unacceptable level of reactive callouts which obviously resulted in severe inconvenience to the staff and building managers, and then there was the associated cost for these visits being re-active calls.” “Closewood were invited to tender for the contract and although there were other companies coming in cheaper Closewood gave us the confidence that they would be able to reduce our maintenance cost overall by supplying a more thorough preventative maintenance programme thus cutting down on re-active call outs and increasing longevity of parts and equipment.” “Not only have Closewood improved our cost and comfort throughout our properties they have also looked at how savings can be achieved to the carbon footprint that WSCC have committed to reduce. In our experience Closewood are a company who look to work with the client not to just provide a service but to see how best they can assist in reducing running cost and to keep the client informed of any changes in legislation.” “The support staff at the office are always prompt and efficient when dealing with any query or request, and ensure that any remedial work required is notified to us for action. All invoices are accompanied by a detailed worksheet that has been completed by the engineer. The support staff always ensure that engineers attend site when planned and our property managers never have to chase because of a no show and very rarely do visits have to be re-scheduled.”

G.F
County engineer

Mitsubishi Electric

“At Mitsubishi Electric we look to work with partners who recognise the high standards of customer service and professionalism that we demand and we have always found this to be the case with Closewood . They share the same values as Mitsubishi Electric and fully engage with our training programme and our partner events.”We have a strong relationship with Closewood and over the years have worked closely together whenever any issues have arisen. Whenever sales leads are passed on to our customers we need our partners to understand that they are then not only representing their own company and brand but also Mitsubishi Electric as well. Closewood accept and understand this and are regularly put forward for major projects.”


Hill Hughes

“Closewood Air conditioning is one of our most valued Contractors. Having worked together closely on many projects of various sizes, we have always found Closewood to work impeccably in terms of workmanship, health and safety and value. Closewood design, supply and install all ranges of air conditioning equipment to suit ours and our clients’ needs, whilst also giving an exceptional after sales service.”

Steve Morgan

GreenMill

“We count it a privilege to be the preferred supplier of materials to Closewood Air Conditioning. We feel there is a certain symmetry of values which in time has made the business relationship a strong one.” “Closewood clearly have a reputation for excellence in the market and we feel our key role at Greenmill is to assist them in maintaining that. They rely on competitive pricing and a service that is consistent wherever they may be working in the country hence Greenmill’s Mission: In Stock | On Site | On Time! They have been purchasing from Greenmill for almost 2 years now and not only do we value their prompt payments and their friendly fun-loving staff but their engineers are very well trained and ahead of the game. This takes the steam out of the day job and indicates to us that they have their systems in place and do their business in a very structured way.” “We would have no hesitation in recommending Closewood Air Conditioning as a responsible and professional contractor.”


GDC Group LTD

“Closewood Air Conditioning came to our site in 2009 with a remit to deal with issues with our Daikin system which had resulted in an increasing number of staff complaints. Since this time they have improved service levels whilst reducing the number of reactive calls through planned maintenance, most importantly they have improved the environment of the office, so that staff complaints have been dramatically reduced.” “The engineers are knowledgeable, courteous and friendly and are always willing to offer advice without pressurising for the need for extra work. GDC Group would have no hesitation in recommending Closewood Air Conditioning to anyone who is looking for a thoroughly professional company who provide an excellent service at competitive prices.”


DSR Mechanical Services LTD

“We have always found Closewood to work impeccably in terms of workmanship, health and safety and value. Closewood design, supply and install all ranges of air conditioning equipment to suit ours and our clients’ needs, whilst also giving an exceptional after sales service.”

James Scott
Service and Maintenance Director